1. Are your hotel rates per room or per person ?

    Rates are for single or double occupancy.

  2. Does my room reservation require a guarantee ?

    10% Non-Refundable Guarantee Deposit of total room cost is required as guarantee

  3. How do I cancel my hotel reservation without a charge ?

    Guest should cancel the reservation 3 days before their expected arrival date, otherwise Late Cancellation penalty equivalent to one (1) night stay shall be applied.

  4. How many people can stay in one room ?

    Guest room can accommodate maximum of two (2) adults.

  5. Do you offer discounts for a group booking ?

    Yes. For Group Booking discount contact our Sales and
    Reservation: Telephone No. +66 2 105 0888 / Fax : +66 2 105 0887
    Email Address: reservation@icheckinn.com

  6. Does the Guest rooms are internet accessible ?

    All Guest Rooms have complimentary wireless internet

  7. What are the standard check-in and check-out times at the hotel ?

    Standard Check-in time is 14:00H and Check-out time is 12:00NN

  8. Is it possible to check-in earlier ?

    Request for early check-in is subject to space and suites availability and are subject to corresponding early check-in rate.
    All requests should be arrange ahead of time.

  9. Do you provide a service for late check-out ?

    Request for late departure is subject to space and suites availability and are subject to corresponding late departure rate.
    All requests should be arrange ahead of time.

  10. Do you offer a room rate for short stay (day use)? And for how long ?

    Minimum of one (1) room night reservation for short stay. Minimum of thirty room night’s reservation to be considered Long Stay.

  11. Are king size beds available in the rooms ?

    Choice between King sized bed or Twin beds for Superior rooms, while De Luxe and Exclusive are all King sized beds.

  12. Do you have non-smoking rooms ?

    Yes. All non-smoking rooms are available.

  13. Do you have restaurant ?

    Yes. It’s Cielo. It offers Breakfast, Lunch and Dinner.

  14. What cuisine is available in the restaurants ?

    Serves International dishes.

  15. Do you have room service ?

    Yes. Room Service is from 6:00 am – 10:00 pm


What types of rooms are available in the hotel and what are the differences between the room types ?

SUPERIOR – Approximately 25 Sq m. Total of 24 saleable units. Choose from either Twin Beds or King Bed.
DELUXE – Approximately 26.5 Sq m. Total of 14 saleable units with King sized bed.
EXECUTIVE – Approximately 27 Sq m. Total of 21 saleable rooms with King sized bed.
SUITE ROOM – Approximately 38 Sq m. Total of 7 saleable rooms with King sized bed.